Frequently Asked Questions
We love turning those cluttered and messy images in to something magical! If you have questions, we have answers! And if you can’t find the answer you’re looking for below, please be sure to contact us with your questions and we will get right back to you!
When would I need to use digital declutter services?
Great question and there are many instances when you may like to use our fantastic digital declutter services. Picture the following scenario; you have just listed a beautiful property that is currently being tenanted and you have arranged for one of our professionally trained photographers to capture some stunning images. You quickly realise that the property is in no state to be photographed, but you’re running on a short time-frame. No problem, digital declutter services is the perfect solution to this problem and will allow you to present the property perfectly and be up-online in a matter of days, not weeks!
What if I already have images taken by another photographer?
Absolutely, we welcome you to BYO your professionally photographed images. We just request that a min. size of 5MB be provided to ensure that we can provide you with the best quality finished image.
Can you also physically declutter the property?
Unfortunately we can’t, but we know a few mobs who may be able to! We understand that first impressions count and we aim to ensure that your prospective online viewers are able to see past the clutter, perfectly picturing themselves in that property.
How quick can I expect to have my digitally decluttered images returned to me?
Whilst we place urgency on all of our work, we also like to ensure that our design team can take extra care in the quality. Our standard turnaround time is just 48 business hours upon receiving your images and instruction to proceed. Please note that in the very rare case, it could take slightly longer. However, should this be the case, your local Real Property Photography partner will be in touch just to keep you updated.
Can I have structural items digitally removed at the same time?
No, unfortunately not. The best way to think of digital decluttering is that if you were to tip a house upside down, anything that would fall is what can be removed. We cannot alter/ add/ remove walls, swimming pools, sheds etc. This would be illegal and unethical, and we don’t want anyone getting in trouble!
I'm a property manager and I too want to take advantage of this. How do I get started?
Absolutely, this great solution is not just fit for sales agents, but property professionals alike. Digital Decluttering services are the perfect point of difference for Property Managers and can lead to attracting a greater audience and applicant for your rental properties. Get in touch with our Client Services team today in order to discuss how we can assist through digital declutter solutions.
Get in touch with us
Whether you’re a property professional, property manager, vendor, developer, builder, architect, we would love to hear from you. After all, these are just the types of people we love to help and work with! Can’t fit it all in the below, no worries, just send us an email at [email protected].