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Terms & Conditions

Home Terms & Conditions

  1. All bookings will be confirmed by Real Property Photography prior to attending appointment.
  2. Any additional fees will be advised to you prior to undertaking any services.
  3. All fees for service are exclusive of GST. However as franchisees of Retail Photo Group Pty Ltd are independent proprietors, GST may not be collected and will be outlined appropriately on invoice. Where GST is required, this will be outlined prior to your booking.
  4. It is at the responsibility of the real estate agent to advise its clients of appropriate appointment times.
  5. Properties outside the 100km radium of a local Real Property Photography franchisee, may incur additional travel charges at up to $0.40 per kilometer. This will be outlined to you prior to undertaking any services.
  6. All images will be supplied to the agent or property owner by email within 24-48 hours.
  7. Images will be supplied in low-res, until full payment itemised on the invoice has been made in which the high-res images will be released.
  8. If a property is unattended at arrival in which access is not possible, a cancellation fee will be charged at 50% of the total booking value.
  9. All packages come with a 100% satisfaction guarantee.
  10. Real Property Photography will invoice for services with 5 days of completion unless otherwise advised.
  11. Payment must be made in accordance to the terms set out on the invoice particulars.
  12. Real Property Photography retain ownership of all intellectual property and other rights in any materials or photographs produced or created by us during the provision of services. You (the paying customer) are granted a single, irrevocable, royalty free license to use those materials upon payment in all media throughout Australia & International for promotional purposes only.
  13. You agree to inspect all services and/ or products and notify us of any defects within 5 working days of the creation of the services and/ or products, failing which we will have no liability for any defects.
  14. You have read and agree to our Copyright notice.
  15. Tailored packages can be arranged, please email [email protected] for further information.

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INFORMATION: REAL PROPERTY PHOTOGRAPHY (THE ‘BUSINESS’) IS A PHOTOGRAPHY SERVICE OWNED AND OPERATED BY RPP GROUP PTY LTD (ACN 162 806 439). PLEASE READ THE ABOVE TERMS & CONDITIONS OF USE CAREFULLY BEFORE USING THE ONLINE BOOKING FORM. BY VISITING THE WEBSITE, YOU ARE DEEMED TO HAVE READ AND UNDERSTOOD THESE TERMS & CONDITIONS OF USE AND TO HAVE AGREED TO BE BOUND BY THESE TERMS & CONDITIONS OF USE, WHICH SHALL FORM A LEGALLY BINDING AGREEMENT BETWEEN YOU AND REAL PROPERTY PHOTOGRAPHY.

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